Softphones bring mobility and collaboration to a unified communications and collaboration environment. They run on Android and iPhones smartphones, tablets and laptops. And enable users to chat, call and use videos.
Receptionist or Auto attendant? Auto Attendants receive multiple calls at the same time and direct them to the proper department or employee without needing a receptionist. They answer 24h a day and 7 days a week.
A switchboard or operator console empowers your receptionists. They will be able to receive calls, transfer them on to the correct person or department, put them on hold, search on the company directory.